Shipping Policy & FAQs

S H I P P I N G

HOW MUCH IS SHIPPING?

Shipping is calculated at checkout.
Prices depend on your location as well as available shipping options.

DO YOU SHIP OVERSEAS?

Yes! We ship internationally to most countries.

If we cannot ship to your country, the country will not be displayed during checkout. Situations are frequently changing, so feel free to contact us if your country is not on the list, and we'll check the status for you.

HOW LONG WILL IT TAKE TO GET MY ORDER?

All orders are shipped out within 5-7 business days after an order is placed. You will be contacted by email if there are any delays!

If you are based in Switzerland, your order will arrive within 1-3 days after the package is sent out.

Overseas deliveries can take anywhere from 1-4 Weeks. Please be patient and understanding as situations vary depending on country and shipping method.

O R D E R

WHAT CURRENCY IS THE SITE IN?

Products will be displayed in your currency.

I RECEIVED A WRONG OR DAMAGED PRODUCT, WHAT SHOULD I DO?

If it is a mistake on our part, please contact us and we will be happy to send you the correct item free of charge.

If it is a mistake on your end, we will unfortunately not be able to refund you.

I WANT TO ADD MORE ITEMS TO MY ORDER, IS THIS POSSIBLE?

As long as we haven't packed your order, we are happy to assist you with this process.
Please contact us as soon as you can with both order numbers.
Any additional shipping cost will be refunded to you!

CAN I CANCEL MY ORDER?

As long as we haven't packed your order, we are happy to assist you with this process.
Please contact us as soon as you can with both order numbers.
Any additional shipping cost will be refunded to you!